Quiz
Note: It is recommended that you save your response as you complete each question.
Question 1 (1 point)
In international marketing, advertising to some extent is a _________________ phenomenon.
Question 1 options:
|
cultural
|
|
social
|
|
general
|
|
static
|
|
global
|
Question 2 (1 point)
___________________ is one of most formidable barriers that international advertisers need to surmount.
Question 2 options:
|
Politics
|
|
Technology
|
|
Translation
|
|
Language
|
|
None of the above
|
Question 3 (1 point)
In international marketing, numerous promotional efforts misfire because of ___________________ -related problems.
Question 3 options:
|
politics
|
|
technology
|
|
transfer
|
|
transaction
|
|
language
|
Question 4 (1 point)
Translation errors include:
Question 4 options:
|
simple carelessness.
|
|
multiple-meaning words.
|
|
idioms.
|
|
all of the above.
|
|
none of the above.
|
Question 5 (1 point)
In Britain, one U.S. advertiser ran a campaign that centered around the slogan “You can use no finer napkin at your dinner table.” In Britain, some people use the word “napkin” for the word “diapers.” This would be an example of which of the following types of translation errors?
Question 5 options:
|
simple carelessness.
|
|
expressions.
|
|
local slang.
|
|
multiple-meaning words.
|
|
incorrect grammar.
|
Question 6 (1 point)
In Spanish, five different words can be used for the word “tires” (cauchos, cubiertas, gomas, llantas, and neumaticos). Obviously, this might present problems in advertising. This would be an example of which of the following types of translation errors?
Question 6 options:
|
simple carelessness.
|
|
idioms.
|
|
local slang.
|
|
multiple-meaning words.
|
|
incorrect grammar.
|
Question 7 (1 point)
Many of the trickiest promotional issues occur in the domain of _________________.
Question 7 options:
|
environment
|
|
money
|
|
technology
|
|
business
|
|
religion
|
Question 8 (1 point)
Infomercial marketers now have access to over one-half of Japanese consumers. Which of the following trends would be most representative or closely associated with the above fact?
Question 8 options:
|
growing commercialization and deregulation of mass media.
|
|
shift from radio and print to TV advertising.
|
|
rise of global and regional media.
|
|
growing spread of interactive marketing.
|
|
improved monitoring.
|
Question 9 (1 point)
To promote the Xbox video program, Microsoft gave away two million DVDs with an interactive commercial. This is an example of which of the following trends?
Question 9 options:
|
growing commercialization and deregulation of mass media.
|
|
shift from radio and print to TV advertising.
|
|
rise of global and regional media.
|
|
growing spread of interactive marketing.
|
|
improved monitoring.
|
Question 10 (1 point)
Ad regulations governing the advertising of cigarettes would probably fall under which of the following advertising regulation categories?
Question 10 options:
|
advertising of “vice products” and pharmaceuticals.
|
|
comparative advertising.
|
|
content of advertising messages.
|
|
advertising targeting children.
|
|
none of the above.
|
Question 11 (1 point)
Unlike the United States where customers visit car dealers, a majority of cars are sold by door-to-door salespeople in _________________.
Question 11 options:
|
India.
|
|
Pakistan.
|
|
Japan.
|
|
Ireland.
|
|
Mongolia.
|
Question 12 (1 point)
All of the following are tasks of the average salesperson EXCEPT:
Question 12 options:
|
take orders.
|
|
deliver products.
|
|
repair products.
|
|
educate consumers.
|
|
provide technical knowledge.
|
Question 13 (1 point)
Motivation, cultural sensitivity, ethical standards, fairness, and relationship building are issues relevant to _______________________ considerations.
Question 13 options:
|
international product
|
|
international sales strategy
|
|
international mix
|
|
intercultural issues with the foreign country
|
|
global society
|
Question 14 (1 point)
In the sales management “process,” the first step is where the manager:
Question 14 options:
|
sets objectives and strategy.
|
|
determines goals and purposes.
|
|
recruits.
|
|
trains.
|
|
supervises.
|
Question 15 (1 point)
Selling through an Export Management Company (EMC) or an Export Trading Company (ETC) is considered a _____________ involvement approach to international sales.
Question 15 options:
|
low
|
|
middle
|
|
high
|
|
backward
|
|
parallel
|
Question 16 (1 point)
Which of the following degrees of involvement would probably be in use when piggybacking and selling through chains are used by the firm?
Question 16 options:
|
limited foreign involvement and visibility
|
|
local management and sales force
|
|
expatriate management and local sales force (mixed)
|
|
heavy to complete expatriate sales force
|
|
maximum global control and world wide ownership
|
Question 17 (1 point)
Many ______________________ use EMCs services mainly to test the international arena.
Question 17 options:
|
contract manufacturers
|
|
franchisees
|
|
experienced exporters
|
|
inexperienced exporters
|
|
none of the above
|
Question 18 (1 point)
If the company uses expatriates to oversee sales regions and lead training, the firm will probably use which form of involvement listed below?
Question 18 options:
|
limited foreign involvement and visibility
|
|
local management and sales force
|
|
expatriate management and local sales force (mixed)
|
|
heavy to complete expatriate sales force
|
|
maximum global control and worldwide ownership
|
Question 19 (1 point)
_____________________ is usually a large conglomerate that imports, exports, countertrade, invests, and manufactures in the global arena.
Question 19 options:
|
A foreign franchise
|
|
An Export Trading Company
|
|
An Export Management Company
|
|
A Noraizi agent
|
|
A bulk-breaker
|
Question 20 (1 point)
Sogoshosha (such as Mitsubishi, Mitsui, Sumitomo, and Marubeni) are the Japanese equivalents of _______________________.
Question 20 options:
|
a foreign franchise
|
|
an Export Trading Company
|
|
an Export Management Company
|
|
a dealer network
|
|
a bulk-breaker
|
Question 21 (1 point)
As firms start operating on a global basis, ___________________ need to manage the shipping of raw materials, components, and supplies among various manufacturing sites at the most economical and reliable rates.
Question 21 options:
|
human resource managers
|
|
logistics managers
|
|
operations managers
|
|
outsourcing managers
|
|
information technology managers
|
Question 22 (1 point)
__________________ transportation refers to the seamless transfer of goods from one mode of transportation (such as an aircraft) to another (such as a ship) and vice versa without the hassle of unpacking and repackaging of goods to suit the dimensions of the mode of transportation being used.
Question 22 options:
|
Bi-polar
|
|
Bi-modal
|
|
Intercontinental
|
|
Dual-basic
|
|
Intermodal
|
Question 23 (1 point)
__________________ refers to the means of keeping continuous tabs on the exact location of the goods being shipped in the logistics chain.
Question 23 options:
|
Data processing
|
|
Messaging service
|
|
Tracking technology
|
|
Computerized messaging
|
|
Hybrid technology
|
Question 24 (1 point)
________________ is defined as the design and management of a system that directs and controls the flows of materials into, through and out of the firm across national boundaries to achieve its corporate objectives at a minimum total cost.
Question 24 options:
|
Global goods flow
|
|
Global distribution
|
|
Global logistics
|
|
Global wholesaling
|
|
Global shipping
|
Question 25 (1 point)
Which of the following factors contribute significantly to the increased complexity and cost of global logistics as compared to domestic logistics?
Question 25 options:
|
domestic intermediaries
|
|
service
|
|
purchasing
|
|
exchange rate fluctuation
|
|
materials handling
|
Question 26 (1 point)
Recently the U.S. dollar depreciated while the Japanese yen soared in value. Honda found that it was much cheaper to ship its Accord models to Europe from its Ohio plant than from Japan. This could most accurately be classed as a move made because of problems or opportunities with:
Question 26 options:
|
distance.
|
|
logistics.
|
|
exchange rate fluctuations.
|
|
foreign intermediaries.
|
|
domestic intermediaries.
|
Question 27 (1 point)
The bulk of international trade is handled by ________________________.
Question 27 options:
|
ocean shipping
|
|
air transport
|
|
trucking services
|
|
railroads
|
|
inland waterways
|
Question 28 (1 point)
If a product were to be categorized as being heavy, bulky, and nonperishable, probably the best form of global shipping would be:
Question 28 options:
|
ocean shipping.
|
|
air freight.
|
|
truck.
|
|
rail.
|
|
barge.
|
Question 29 (1 point)
If a company wished to ship semiconductor chips abroad, they would probably choose:
Question 29 options:
|
ocean shipping.
|
|
air freight.
|
|
truck.
|
|
rail.
|
|
barge.
|
Question 30 (1 point)
By increasing ___________________ before imminent depreciation of a currency instead of holding cash, the firm may reduce its exposure to currency depreciation losses.
Question 30 options:
|
buying power
|
|
plant and equipment
|
|
trucks
|
|
materials handling equipment (such as forklifts)
|
|
inventory
|
Question 31 (1 point)
___________________ is the most popular way for many companies to become international.
Question 31 options:
|
Exporting
|
|
Importing
|
|
Licensing
|
|
Contract manufacturing
|
|
None of the above
|
Question 32 (1 point)
_______________ is usually the first entry mode of entry used by many companies.
Question 32 options:
|
Exporting
|
|
Importing
|
|
Licensing
|
|
Contract manufacturing
|
|
None of the above
|
Question 33 (1 point)
For a firm beginning exports for the first time, the first step is to use available ___________________.
Question 33 options:
|
primary data
|
|
secondary data
|
|
tertiary data
|
|
Internet data
|
|
intranet data
|
Question 34 (1 point)
The easiest product to sell abroad with respect to logistics is a(n) _____________ product.
Question 34 options:
|
differentiated
|
|
semi-standardized
|
|
clustered
|
|
gray market
|
|
standardized
|
Question 35 (1 point)
_________________ exporting involves the use of independent U.S. middlemen to market the firm’s products overseas.
Question 35 options:
|
Direct
|
|
Indirect
|
|
Parallel
|
|
Synchronized
|
|
Dual
|
Question 36 (1 point)
When independent U.S. middlemen market a firm’s goods in an overseas market, they are called ______________________. They market through their own network of foreign distributors and their own sales force.
Question 36 options:
|
exporters
|
|
export specialists
|
|
export representatives
|
|
distribution specialists
|
|
parallel exporters
|
Question 37 (1 point)
The CEM stands for:
Question 37 options:
|
cash export manager.
|
|
customs export manager.
|
|
charismatic export manager.
|
|
combination export manager.
|
|
collective export manager.
|
Question 38 (1 point)
The Japanese trading companies are known as:
Question 38 options:
|
keiretsus
|
|
chaebols
|
|
sogonets
|
|
sogoshoshas
|
|
akimonos
|
Question 39 (1 point)
Which of the following is an example of a large trading company?
Question 39 options:
|
IBM.
|
|
General Motors.
|
|
Mitsui.
|
|
Volvo.
|
|
Wal-Mart.
|
Question 40 (1 point)
All exports from the United States (except to Canada and U.S. territories) require a(n) _____________________.
Question 40 options:
|
letter of credit.
|
|
letter of ownership.
|
|
letter for transportation permission.
|
|
export license.
|
|
social security number.
|
Question 41 (1 point)
The capstone of a company’s global marketing activities is its ____________________________.
Question 41 options:
|
strategic marketing plan.
|
|
strategic marketing design.
|
|
strategic marketing circle.
|
|
strategic marketing products.
|
|
strategic marketing processes.
|
Question 42 (1 point)
The first step of a global strategic marketing plan starts with:
Question 42 options:
|
market situation analysis.
|
|
actions plans.
|
|
strategies.
|
|
global ranking.
|
|
objectives.
|
Question 43 (1 point)
Most companies that engage in global marketing will initially start off by establishing a(n):
Question 43 options:
|
city division.
|
|
country division.
|
|
international division.
|
|
export department.
|
|
export commission manager.
|
Question 44 (1 point)
The _________________ structure of organization explicitly recognizes the multidimensional nature of global strategic decision making.
Question 44 options:
|
international division
|
|
customer division
|
|
global product division
|
|
geographic
|
|
matrix
|
Question 45 (1 point)
The primary advantages of the matrix structure for organizing is that they represent the growing complexities of the global market arena and:
Question 45 options:
|
it fosters team spirit and cooperation among managers.
|
|
it secures higher profits.
|
|
it does not duplicate efforts.
|
|
it has smooth and accurate communications.
|
|
it has clear lines of communication with no confusion.
|
Question 46 (1 point)
The __________________ is one solution that has been suggested to cope with the shortcomings associated with the classical hierarchical organization structures.
Question 46 options:
|
international division
|
|
global network
|
|
global product division
|
|
geographic
|
|
matrix
|
Question 47 (1 point)
Global brand manager positions are created when top management lacks ___________________ expertise:
Question 47 options:
|
high-tech
|
|
human resources
|
|
operational
|
|
manufacturing
|
|
marketing
|
Question 48 (1 point)
According to the Stopford and Wells model, when companies first explore the global marketplace, they start off with a(n) ___________________________.
Question 48 options:
|
local division
|
|
regional division
|
|
international division
|
|
global division
|
|
none of the above
|
Question 49 (1 point)
To make global marketing strategies work, companies need to establish a(n) ____________________.
Question 49 options:
|
career system.
|
|
development system.
|
|
control system.
|
|
appeals system.
|
|
listening system.
|
Question 50 (1 point)
Corporate cultures can be clan-based or ___________________.
Question 50 options:
|
market based
|
|
leader based
|
|
employee based
|
|
symbol based
|
|
tradition based
|
Question 51 (1 point)
Emerging markets can be found in which of the following areas?
Question 51 options:
|
Africa
|
|
Asia
|
|
Latin America
|
|
Eastern Europe
|
|
All of the above
|
Question 52 (1 point)
Emerging markets refer to:
Question 52 options:
|
countries that used to be called “less developed countries.”
|
|
countries that were previously called “Third World.”
|
|
countries that lacked convertible currency.
|
|
countries that were communist.
|
|
both a and b
|
Question 53 (1 point)
Which of the following is NOT a category of emerging markets?
Question 53 options:
|
developed countries
|
|
advanced emerging
|
|
secondary emerging
|
|
frontier countries
|
|
both a and d
|
Question 54 (1 point)
The Next Eleven:
Question 54 options:
|
is a George Clooney movie sequel.
|
|
consists of a diverse group of emerging markets.
|
|
constitute their own trade bloc.
|
|
are all located in Asia.
|
|
none of the above
|
Question 55 (1 point)
Which of the following brands has NOT been bought by firms in emerging markets?
Question 55 options:
|
Miller beer
|
|
Jaguar
|
|
IBM PC
|
|
Ferrari
|
|
Budweiser
|
Question 56 (1 point)
BOP stands for:
Question 56 options:
|
a type of music common to developing countries.
|
|
bottom of the pyramid.
|
|
bottom of the pile.
|
|
boost our profits.
|
|
none of the above
|
Question 57 (1 point)
The BOP:
Question 57 options:
|
constitutes a majority of the world’s population.
|
|
generates $2 an hour in wages.
|
|
is found mostly in the western hemisphere.
|
|
does not offer opportunities for MNCs.
|
|
is a viable market for only small firms with very cheap products.
|
Question 58 (1 point)
Bottom of the pyramid means:
Question 58 options:
|
lower class Egyptians.
|
|
the lowest level of consumer involvement with your product.
|
|
the lowest satisfaction level of Maslow’s hierarchy.
|
|
people earning less than $2 per day.
|
|
the first step toward $1 million on a game show.
|
Question 59 (1 point)
Compared to developed countries, segments in emerging markets are:
Question 59 options:
|
enormous.
|
|
much more coarse and difficult to define.
|
|
harder to reach because media options are not as well developed.
|
|
less wealthy.
|
|
all of the above
|
Question 60 (1 point)
Push strategies:
Question 60 options:
|
are less viable in emerging markets than pull strategies.
|
|
are never used in emerging markets because channels are in disarray.
|
|
work well in many countries because of the enormous channel power of distributors.
|
|
result in the MNC being cheated because channel members keep the incentives for themselves.
|
|
never reach consumers.
|
Question 61 (1 point)
According to the text, the Web clearly provides a unique _______________ and ______________ channel to marketers across the globe.
Question 61 options:
|
distribution, higher education
|
|
distribution, production
|
|
distribution, network
|
|
distribution, communication
|
|
none of the above
|
Question 62 (1 point)
Although the Internet has become a global phenomenon, it first originated in (the):
Question 62 options:
|
Italy.
|
|
Japan.
|
|
U.S.A.
|
|
Belgium.
|
|
Singapore.
|
Question 63 (1 point)
Which of the following is NOT a barrier to Internet marketing?
Question 63 options:
|
language
|
|
culture
|
|
infrastructure
|
|
access charges
|
|
none of the above
|
Question 64 (1 point)
The barriers to global e-commerce are:
Question 64 options:
|
language barriers.
|
|
cultural barriers.
|
|
infrastructure.
|
|
all of the above.
|
|
none of the above.
|
Question 65 (1 point)
ISP is an acronym for:
Question 65 options:
|
Internet strategies provider.
|
|
Internet standards provider.
|
|
Internet service provider.
|
|
Internet system provider.
|
|
none of the above.
|
Question 66 (1 point)
In many European markets, consumers are reluctant to surf the Web because of:
Question 66 options:
|
high telecommunication charges.
|
|
low per capita income.
|
|
government rules and regulations.
|
|
distribution costs.
|
|
limited training and education.
|
Question 67 (1 point)
In the Internet world, there are many unsolved issues. For example, e-commerce is global but the national laws are mostly ________________.
Question 67 options:
|
local
|
|
regional
|
|
political
|
|
religious
|
|
secular
|
Question 68 (1 point)
Because of the Internet, many MNCs’ pricing decisions are less _____________.
Question 68 options:
|
national
|
|
flexible
|
|
Creative (Incorrect)
|
|
rigid
|
|
vertical
|
Question 69 (1 point)
In the area of pricing, the Internet facilitates:
Question 69 options:
|
work transparency.
|
|
price transparency.
|
|
profit transparency.
|
|
channel transparency.
|
|
none of the above is true.
|
Question 70 (1 point)
Click-and-mortar retailers are defined as:
Question 70 options:
|
those large retail chains trying to compete by pursuing no Web site presence.
|
|
those large retail chains trying to compete by making alliances and joint ventures.
|
|
those large retail chains trying to compete by going international.
|
|
those large retail chains trying to compete by hiring Web specialists.
|
|
those large retail chains trying to compete by setting up a Web site presence.
|
Question 71 (1 point)
The 2011 Image-Power Green Brands found that in all countries, except ____________, consumers sought out products with less packaging.
Question 71 options:
|
India
|
|
China
|
|
Germany
|
|
United States
|
|
United Kingdom
|
Question 72 (1 point)
The UN Global Compact’s Ten Principles cover
Question 72 options:
|
Human rights
|
|
Labor
|
|
Environment
|
|
Anti-corruption
|
|
All of the above
|
Question 73 (1 point)
The “Creating Shared Value” (CSV) Pyramid was created by
Question 73 options:
|
Unilever
|
|
Nestle
|
|
Procter & Gamble
|
|
Colgate
|
|
L’Oreal
|
Question 74 (1 point)
Pepsico’s decision to adopt a global policy to advertise only nutritious products toward children is an example of ________
Question 74 options:
|
Cause-related marketing
|
|
Responsible marketing
|
|
Green marketing
|
|
Global advertising
|
|
Viral marketing
|
Question 75 (1 point)
L’Oreal’s “Citizen Day” program to help out local communities worldwide is an illustration of ___________
Question 75 options:
|
Cause-related marketing
|
|
Responsible marketing
|
|
Green marketing
|
|
Global advertising
|
|
Viral marketing
|